Privacy Policy

Information We Collect

When you contact us to create a Lucky Star ID, we may collect information such as your name, mobile number, WhatsApp contact details and payment-related information required to process account transactions. We may also collect basic technical information such as browser type, device type and pages visited.

How We Use Your Information

• To create, verify and maintain your gaming ID.
• To process deposits, withdrawals and account-related requests.
• To provide customer support and resolve account-related issues.
• To improve website performance and help prevent fraud or misuse.

Sharing Of Information

We do not sell or rent your personal information. Information may be shared with payment partners, service providers or platform providers where necessary to operate the account and provide requested services, or where disclosure is required by applicable law.

Data Security

We use reasonable technical and organisational measures to protect information handled through the website and related services. However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Users should also take reasonable steps to protect their own login credentials and account information.

Cookies

This website may use cookies and similar technologies to remember preferences, improve functionality and understand website traffic. You can manage or disable cookies through your browser settings, although some website features may not work correctly after cookies are disabled.

Age Restriction

Our services are intended only for users aged 18 years and above. We do not knowingly collect personal information from minors. If information relating to a minor is identified, appropriate steps may be taken to remove it where applicable.

Your Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. For privacy-related requests, you can contact us using the available contact details on this website. Genuine requests will be reviewed and handled within a reasonable period.

Changes To This Policy

This privacy policy may be updated from time to time to reflect changes in our website, services or applicable requirements. Any updated version will be published on this page. Continued use of the website after an update indicates continued use subject to the revised policy.