Responsible Gaming

Our Commitment

Lucky Star Casino wants every player to enjoy the platform safely. Gaming should always remain a form of entertainment, never a way to repay debt or earn a living.

Simple Rules To Follow

• Set a monthly budget before you play and never cross it.
• Set a time limit for each session.
• Never chase losses by increasing your stake.
• Never play under stress, or under the influence of alcohol.
• Take regular breaks from the platform.

Warning Signs Of Problem Gaming

• Borrowing money or selling items to continue playing.
• Hiding your gaming activity from family and friends.
• Playing longer or with bigger amounts than planned.
• Feeling anxious, irritated or restless when not playing.
• Missing work, studies or family time because of gaming.

Deposit Limits And Self Exclusion

You can ask our support team to apply a daily, weekly or monthly deposit limit on your Lucky Star ID. If you need a longer break, we can apply a temporary cool-off period or a permanent self exclusion. Once self exclusion is applied, the account will not be reopened.

Protecting Minors

Registration is restricted to users aged 18 and above. Keep your login details private and use parental control software on shared devices so that minors cannot access gaming websites.

Need Help?

If gaming has stopped being fun, speak to a professional counsellor or a trusted support organisation in your area, and contact our team so we can lock your account immediately.